Much of life is a sales process. At some point in every relationship we are, in effect, negotiating, selling and buying ideas. Communication is not an exact science. When we communicate, we use our words, in our own style to express our ideas on our own personal experience. This communication is to another person with different words, style, ideas and experiences. No wonder there is a lot of miscommunication!
Some people have a natural ability to build rapport and convince others to see things their way. They are natural sales people. Read more..
(Ref: Insurance Journal May 16, 2012)
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